*About Shipping :
 
 Physical items ship via USPS or UPS First Class, Media Mail or Priority Mail service. Priority shipping includes a tracking number, and standard shipping insurance (typically $50)
Please note that Jade Love Designs is not responsible for lost or stolen packages. Shipping is only available within the USA at this time. 

 *About Returns/Refunds :

 Jade Love Designs does not offer refunds or exchanges for custom orders or commission services as they cannot be re-sold once they’re customized to your specifications. In order to ensure customer satisfaction for custom commissions, Jade Love Art will provide progress photos for client approval prior to the completion of the piece. The client may request any changes during the editing phase. Details will be discussed via private message. Please feel free to contact me at any time with questions or concerns.

Client satisfaction is of the utmost importance!